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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donovan Sansbury

January 20, 2025

5  out of  5
rating by Donovan Sansbury
"Julie is awesome and helped my fiance and I set up our home and auto insurance with state farm. She is super nice and breaks everything down so I can understand it!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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JazMine Rose

January 17, 2025

5  out of  5
rating by JazMine Rose
"Jessica Lee was amazing. Only took about 10-15 minutes to get me back on the road again with a reasonable down payment. #TeamJessica"
We responded:
"We appreciate your review, Jazmine! We are delighted to know you had a great experience with our State Farm office. We feel the same way about Jess Lee and are lucky to have her apart of our Agency! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Connie Norton

January 14, 2025

5  out of  5
rating by Connie Norton
"I have been with Jim Stewart State Farm for over 15 years. We have always received excellent service. I would definitely recommend this agency for all your insurance needs."
We responded:
"We’re thankful for your feedback and your business over the years, Mrs. Norton! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brenda Carroway

January 12, 2025

5  out of  5
rating by Brenda Carroway
"Julie Harris, I truly appreciate your kind approach to help me insured my vehicle. Your commitment has been exceptional. Thanks for going that extra mile to make sure that I understand the billing date and payment amount. Thank you Julie for your excellent service."
We responded:
"Thank you for taking the time to share your thoughts! We are so glad Julie Harris is on our team too! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lisa Langley

January 10, 2025

5  out of  5
rating by Lisa Langley
"I have been with State Farm Jim Stewart’s Agency for over 20 years. Everyone there is great. If you need a dec page or proof of insurance, Jessica sends it immediately. Julie Barfield has always taken well care of me with all our insurance needs. I’ve had very few accidents, but Jim personally calls to make sure everyone is okay. The drive safe and save app is excellent and easy to use."
We responded:
"We’re thankful for your feedback and for your business through the years, Lisa! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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julianna barfield

January 8, 2025

5  out of  5
rating by julianna barfield
"I have had an exceptional experience with Jim Stewart State Farm! Their team is incredibly helpful, professional, and patient in explaining all the different insurance options. Jessica Lee took the time to understand my needs and provided a tailored solution that fit both my budget and coverage requirements. Highly recommend them for anyone looking for reliable and trustworthy insurance coverage!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Casey Jordan

January 7, 2025

5  out of  5
rating by Casey Jordan
"Jim Stewart State Farm always provides top notch service to me. They’re always there to answer any questions and definitely go the extra mile to help their customers. 10/10 recommend - you won’t be disappointed!"
We responded:
"We’re thankful for your feedback and your business Casey! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michele Phipps

January 7, 2025

5  out of  5
rating by Michele Phipps
"We have used Jim Stewart for our insurance needs since 2002. We have homeowners, car and other policies with them. Their customer service is great, and we have always felt well-taken care of."
We responded:
"We appreciate your review and your business through the years Michele! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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BMW OfTheCarolinas

January 6, 2025

1  out of  5
rating by BMW OfTheCarolinas
"The only way this place could be the “best agency in town” would be if there are no other agencies in town. Zero customer service. Zero follow up. Terrible experience."
We responded:
"Unfortunately, I don't see you are or were ever a client in our book of business. Please reach out to me @ 843-665-2301 ext 470 if you need more assistance. Thank you"
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emily pace

January 5, 2025

5  out of  5
rating by emily pace
"Best agency in town! Customer service is exceptional and I know that my best interest is always taken into consideration when reviewing my coverage."
We responded:
"Thank you for the great and honest review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brockman MotorWerks

January 3, 2025

1  out of  5
rating by Brockman MotorWerks
"These people are bottom of the barrel from my experience. The way they said “not my problem” regarding a customers issue and literally hung up, followed by being placed on a forever hold when you call back? I would go literally ANYWHERE else before I ever considered these hacks for insurance."
We responded:
"Unfortunately, I don't see you are or ever were a client in our book of business. Please reach out to me @ 843-665-2301 ext 470 if you need more assistance. Thank you"
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zane pittman

January 2, 2025

1  out of  5
rating by zane pittman
"Bad customer service"
We responded:
"Unfortunately, I don't see you are or were a client in our book of business. Please reach out to me @ 843-665-2301 ext 470 if you need more assistance. Thank you"
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Thomas Kazio

January 2, 2025

1  out of  5
rating by Thomas Kazio
"Would recommend going to a different agency. This one refuses to help current customers for months now, so future customers won’t be any different."
We responded:
"Hello! Unfortunately, I don't see you are a client in our book of business. Please reach out to me @ 843-665-2301 ext 470 if you need more assistance. Thank you"
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Nader Nagi

January 2, 2025

1  out of  5
rating by Nader Nagi
"they are the worst office to deal with,they turn their backs on customers in need and won’t call them back"
We responded:
"Hello! Unfortunately, I don't see you are a client in our book of business. Please reach out to me @ 843-665-2301 ext 470 if you need more assistance. Thank you"
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Brandi Dease

January 2, 2025

1  out of  5
rating by Brandi Dease
"Lost all respect for the State Farm name, can’t be a respected company if you refuse to help your loyal and paying clients."
We responded:
"Hello! Unfortunately, I don't see you are a client in our book of business. Please reach out to me @ 843-665-2301 ext 470 if you need more assistance. Thank you"
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Kaitlyn Powell

January 2, 2025

1  out of  5
rating by Kaitlyn Powell
"They never answer the phone or give anyone a call back ! Customer service is awful"
We responded:
"Hello! Unfortunately, I don't see you are a client in our book of business. Please reach out to me @ 843-665-2301 ext 470 if you need more assistance. Thank you"
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Nikki Limbaugh

January 2, 2025

1  out of  5
rating by Nikki Limbaugh
"Not even worth one star! They suck at giving their customers a call back. Don’t recommend"
We responded:
"Hello! Unfortunately, I don't see you are a client in our book of business. Please reach out to me @ 843-665-2301 ext 470 if you need more assistance. Thank you"
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Sadie Trammell

January 2, 2025

1  out of  5
rating by Sadie Trammell
"Getting them to return a phone call is almost impossible, especially when there’s an issue"
We responded:
"Hello! Unfortunately, I don't see you are a client in our book of business. Please reach out to me @ 843-665-2301 ext 470 if you need more assistance. Thank you"
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moto gremlin

December 31, 2024

1  out of  5
rating by moto gremlin
"Like a good neighbor State Farm is not there hasn’t been for four months, hasn’t tried to actually help , what’s the point of the slogan if your agent doesn’t help your or work with you on your claim."
We responded:
"Shane, we've had numerous discussions concerning your claim. Obviously, you are not satisfied with the decision by the State Farm claims department. As discussed before, feel free to forward me your complaints about your claim and I will be glad to send to claims management. Thank you 843-665-2301 ext 470"
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Justyn Schmidt

December 31, 2024

1  out of  5
rating by Justyn Schmidt
"This agency has just lost all total respect for not only future customers but a former customer that they had. Just with no helping him and also not being able to reach any of there representatives such a disappointment in this company."
We responded:
"Hello! Unfortunately, I don't see you are a client in our book of business. Please reach out to me @ 843-665-2301 ext 470 if you need more assistance. Thank you"
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Tara

December 31, 2024

1  out of  5
rating by Tara
"This agency totally left one of their long time loyal customers hanging when he was being railroaded by State Farm claims. They refused to be any help at all in even getting names of supervisors or names of departments. They just take your money then pass you off."
We responded:
"Hello! Unfortunately, I don't see you are a client in our book of business. Please reach out to me @ 843-665-2301 ext 470 if you need more assistance. Thank you"
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Godbolt Logistics LLC

November 8, 2024

5  out of  5
rating by Godbolt Logistics LLC
"Jim Stewart State Farm Agency have gone above and beyond with their quality service for me. Jessica has been a true blessing for me always willing to help and go the extra mile to ensure everything is taking care of every time I reached out I need a defensive class to lower rates immediately she provided with everything. 10 out 10!!!! You won’t be disappointed!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Larry Reaves

October 21, 2024

5  out of  5
rating by Larry Reaves
"Great"
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TAUNA HUDSON

September 23, 2024

5  out of  5
rating by TAUNA HUDSON
"Julie Harris was such a pleasure to work with on today . She took her time and explained everything that my husband and I needed to know about our coverage . She gave us options that were personalized just for us and made sure that we received everything needed for our benefit . Mrs. Julie made getting car insurance such an easy process . Our experience with Mrs. Julie was awesome !"
We responded:
"Thank you for the great review, Tauna! We are so glad Julie H is a part of our team! We're so thankful that you trusted us with your insurance needs. "
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Brian Tant

April 30, 2024

5  out of  5
rating by Brian Tant
"They always have my back even when I was given fault for getting hit in the rear and never raised my rates . My home , auto, and life insurance is through Jim Stewart and I will never leave them with the savings I get and the coverage with excellent caring customer service."
We responded:
"Hi Brian! Thank you for this awesome review! We appreciate your business!"